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HMRC halts plan to close tax helpline for six months a year


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<span>HMRC has been trying to discourage people from using phone services in favour of going online.</span><span>Photograph: George Clerk/Getty Images/iStockphoto</span>

HMRC has been trying to discourage people from using phone services in favour of going online.Photograph: George Clerk/Getty Images/iStockphoto

HM Revenue and Customs has been forced into a swift U-turn after an outcry over its

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