On Friday, Amazon customers received an email alerting them to an update to the site’s terms and conditions. Most notably, it stated that disputes would now be resolved through arbitration and said users agree to a class action waiver.

Amazon framed this as a “fast and efficient” way to resolve issues, but it notably would prevent customers from seeking the involvement of a judge or jury in most circumstances. Customers can still take Amazon to small claims court in certain circumstances, though payouts are often limited to a few thousand dollars.

The relevant sections of Amazon’s legal policies page now read:

Amazon had removed similar language in 2021 as it faced growing legal challenges from users over privacy concerns relating to Alexa and its Echo speakers. It’s also faced class action suits over the years regarding product returns and its Prime membership. Rather than let those sorts of cases go to court, Amazon’s new terms would seek to resolve larger disputes through mass arbitration rather than mandatory 1-on-1 arbitration hearings.

The agreement might not hold up in court, however. Plaintiffs and attorneys could still seek class action suits, and a judge would decide whether to let the case proceed.