Business Insider
The customer isn't always right. At least according to Lufthansa's viral complaint clapback.
Lufthansa sarcastically replied to a user's complaint on X before apologizing. PR experts explained why it might have ba...
Inflation is kicking off a discount arms race between grocery stores
Inflation is starting to stretch household budgets again, and grocery chains are betting that price cuts will help attra...
A dietitian shares the 3 things she wishes people taking a GLP-1 knew
GLP-1s alone aren't a quick fix for long-term health....
My baby business was pummeled by tariffs on China and Canada. It's taught me perseverance.
Garett Senez's company Quark Baby is based in Canada and manufactured in China. The tariffs required him to switch up hi...
When his wife got sick, this doctor turned to an AI chatbot to navigate her rare cancer diagnosis. Then he invested.
An AI healthcare chatbot helped Dr. Munjal Shroff support his wife through her cancer diagnosis. He ended up investing i...
OpenAI said there are 5 main ways rogue AI agents are messing with the internet
OpenAI said it warned dozens of organizations, including the SEC and the US Census Bureau, about improper AI agent activ...
I never tracked my teenagers on an app. Our relationships are better for it.
I didn't use Life360 or another app to track my teens. Instead, I set clear rules and built trust. I know our relationsh...
Walmart won't charge a 'personalized price', CEO says
Walmart CEO John Furner sent a memo to employees and customers Friday saying AI and digital shelf labels won't be used f...
Meta's Muse feels real in a way the metaverse never did
At Meta Connect 2026, Muse and Meta's new AI glasses stood out, and offered a glimpse at an alternative to Apple's Visio...
I wasn't ready to leave my college, so I took a job at my alma mater. It gave me the closure graduation never did.
After graduating from college, I took an administrative job at my school. It was a strange experience, but it helped me ...
Every Taylor Swift album, ranked from worst to best
We used a unique scoring system to rank all 12 of Taylor Swift's albums. Her newest release, "The Life of a Showgir...
Meta smart glasses have a new AI-training opt-out
Meta has changed the privacy settings on its glasses. Now, users can opt out of sending visual data to train AI....
I moved from the US to Germany 4 years ago. Here are the 7 biggest culture shocks I've experienced.
My husband and I moved to Germany from the US four years ago, despite never visiting before. Since then, we've experienc...
6 of the best scents to wear this fall, according to professional perfumers
This fall, popular fragrance trends will include dark and woodsy perfumes, warm spices like nutmeg and cardamom, and gou...
Taylor Swift's 'The Life of a Showgirl' deluxe album has 4 new songs. They range from inspired to indefensible.
Taylor Swift has unveiled "The Life of a Showgirl: The Encore," a deluxe album with four new pop songs, all co...
My childhood best friend and I have very different adult lives. We stay connected with one annual tradition.
My childhood best friend and I stay connected by traveling together every year. We get to see new parts of the world, an...
I compared The Pioneer Woman's and Joanna Gaines' Buffalo chicken dips. Only one was good enough for game day.
I tried two Buffalo chicken dip recipes by celebrity chefs and thought the Pioneer Woman's recipe was the better choice....
The Pentagon wants ultra-precise clocks that could help troops fight without GPS
GPS can be jammed. DARPA is making clocks that could keep military systems running without it and eventually enable comp...
I co-created Blue's Clues. Working on the show didn't make parenting easier, but I did learn from Steve's pause.
I created Blue's Clues. I assumed teaching kids for work would make parenting easier, but it didn't. I did learn from St...
Ukraine’s fast medical robots can outrun Russian attacks, but speed creates new risks, makers and medics say
Some robots built to rescue injured Ukrainian soldiers in battle can drive much faster to outrun Russian drones, but hig...
I got a sneak peek at Qantas’ new business class designed for the world's longest flights. Here are the coolest perks.
Qantas' "Project Sunrise" planes will fly up to 22 hours nonstop between New York and London and Australia sta...
The new TSA security scanners are getting smaller. Your carry-on bags will be fine.
The TSA has been rolling out a new X-ray machine that has a slightly smaller opening than before. Yes, your carry-ons wi...
We want to hear how different generations are using AI agents
Personal AI agents are attracting users of all stripes. Business Insider wants to know what generations are the most tak...
A JPMorgan veteran left to work in Detroit's government. Now he's back to help the bank's $1.5 trillion security effort.
Marcus von Kapff has boomeranged to JPMorgan and said his time in the public sector shapes his work on the bank's $1.5 t...
KPMG is building a Silicon Valley-style incubator to help sidestep Big Four bureaucracy
The Big Four firm wants to build a "Silicon Valley incubator within the walls of KPMG," Todd Lohr, its AI chie...
Russia's once-rare turbojet drones that fly twice as fast are now attacking Ukraine by the thousands
The surge indicates Russia has greatly expanded access to vital parts that Ukraine has repeatedly said can only be found...
The who's who in tech showed up for Trump's glitzy White House dinner with China's leader
Donald Trump's dinner with China's leader, Xi Jinping, is shaping up to be a gathering of tech's biggest names....
Diane von Furstenberg, 79, says she never felt guilty about choosing work over her kids
Diane von Furstenberg said she didn't go to her son's games because she wasn't interested in attending....
I've spent 190 hours on long-haul flights. These carry-on essentials make the journey more bearable.
Taking a long-haul flight? Here's what you should pack in your carry-on for a smooth ride, from skincare products to ent...
Kalshi draws backlash after a creator accuses it of ripping off his video — and changing his race
Kalshi said it has curtailed its use of AI ads and is reviewing its relationship with an agency that made the controvers...
Peter Thiel says America's anti-AI backlash is a self-inflicted wound
"It's often somewhat too easy to simply blame it on China," Peter Thiel told Axel Springer CEO Mathias Döpfner...
White House asks OpenAI and Anthropic to hold new models from UK testers until US review, sources say.
The White House has asked OpenAI and Anthropic not to share their new AI models with the UK's testing agency until US go...
Peter Thiel says he worries it will be hard for JD Vance or Marco Rubio to win in 2028
Billionaire Peter Thiel says he's more interested in what Democrats decide to do in 2028....
Jon Hamm, 55, says he's taking a year off work as he prepares to become a first-time dad
Jon Hamm said he is planning to pause his acting career in 2027 to focus on family life after his wife gives birth to th...
Silicon Valley's new fashion icon: Alexandr Wang and his camo t-shirt
Alexandr Wang, Meta's chief AI officer, gave a keynote address during Meta Connect 2026. He wore a camo t-shirt and Croc...
Only 49 songs have stayed at No. 1 on the chart for 10 weeks or more — here they all are
Very few hit songs have managed to rule the Billboard Hot 100 for double-digit weeks. Here's a complete list of the char...
These days, Halloween starts in summer. AI helps get coveted candy and costumes on shelves faster.
Mars and Walmart leverage AI for Halloween supply chain optimization as consumers start buying earlier. AI aids in inven...
Microsoft's CEO is putting Brad Smith in charge of communications, memo shows
Microsoft CEO Satya Nadella has a new plan for who's in charge of the company's public announcements, according to a mem...
A stranger yelled at my child to stop crying. After standing up for my daughter, I stopped being so hard on myself.
A stranger yelled at my daughter to stop crying when she hurt her knee. It brought out the mama bear in me and made me j...
Ed Sheeran's Macklemore mess has rocked his public image. PR pros say fans will be more forgiving than you think.
Ed Sheeran faced public backlash after Macklemore was removed from his tour over pro-Palestinian remarks. PR pros say hi...
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