The Buffalo Bills are speaking out about fan complaints regarding their new stadium after some of those supporters went viral with their displeasure.

The venue, Highmark Stadium, hosted fans for the first time this month, and while many were wowed by the $2 billion venue, some season ticket holders said they didn't get what they paid for.

The most problematic part, fans claimed, was that they couldn't see the whole field from their seats.

Derrick Piatkowski, a self-identified fan, said on social media that he and others were "pretty adamant about obstructed views," and he included two pictures, one of the rendering and one of the view from his seats.

In the actual image, a significant proportion of the field is blocked by railing and a stairway.

"We were told it wouldnt be an issue. This is what we were shown, and this is the end result," he said. "This is not acceptable."

According to Bills president of business operations Pete Guelli, though, the number of people actually experiencing issues is minuscule, reports Adam Coleman and Tim Graham of The Athletic.

“So far, we’ve heard from less than 1 percent of our [personal seat license] holders about anything sight line related,” Guelli said. “Relative to that specific issue, we feel very confident what was represented via the virtual venue is accurate to what people saw when they sat in their seats.

“If anybody feels otherwise, we’re taking this on a case-by-case basis, and we’ll address any concerns that they have.”

Bills vice president of stadium development John Polka admitted that they're "learning a lot about the building" in its early days of operation, "and that includes game presentation."

Guelli echoed that sentiment, though he noted that they'll be ready for the NFL season to kick off in earnest come September.

“It’s 1.6 million square feet,” Guelli said, “and we’ve been saying from the beginning we’ll be open on time to be functional and ready for football and our fans. But we’ll be working through a number of items for the rest of the season.

“It was an amazing, incredible night. The reaction that we got from the vast majority of the fans has been overwhelmingly positive. It’s a state-of-the-art, best-in-class facility. Nothing in that building compares to the old stadium, and I think, for the most part, people were blown away.”