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How to log into Peacock on a computer or mobile device, and what to do if you can't log in


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Updated

2024-06-11T14:35:19Z

A hand holding a phone with the peacock logo on the screen.

Angle down icon An icon in the shape of an angle pointing down. The Peacock login process is simple, though you could run into a few potential issues. Rafael Henrique/SOPA Images/LightRocket via Getty Images

Peacock is NBCUniversal's streaming service, so it's home to popular TV shows like "The Office" and Universal movies like the "Jurassic Park" franchise. It's one of our picks for the best streaming services you can subscribe to, especially if you're a fan of NBC's programs. But before you can start watching TV and movies, you must log into the app or website.

Here's how to navigate through the Peacock login process on your computer or mobile device, even if you have lost your account credentials. 

Peacock Premium (Monthly Plan)

Peacock is a convenient streaming source for hit NBC TV shows, Universal movies, and select sports like Sunday Night Football. Prices start at just $6 a month, with additional discounts on annual plans.

How to log into Peacock on a computer

1. Go to peacocktv.com in a web browser. 

2. At the top right of the page, click Sign In

The Peacock login page on Chrome.

Use the Sign In button to enter your credentials. Steven Cohen/Peacock/Business Insider

3. Type your email address and then click Continue.

4. Enter your password and then click Sign In

How to log into Peacock on a mobile device

1. Open the Peacock app on your Android or iOS device.

2. Tap Sign In.

The Peacock app on an Android mobile device.

You can sign into your Peacock account using the mobile app for iOS or Android. Steven Cohen/Peacock/Business Insider

3. Type your email address and password, and then click Sign In.

What to do if you can't log into Peacock

If you're having trouble logging into your Peacock account, there are generally just a few potential issues. 

  • You are using the wrong email address or password. Make sure you're using the email address you used to create your Peacock account.
  • You are a cable TV customer and you haven't linked your account. If you're an Xfinity, Cox, or Spectrum customer, you may need to link your Peacock account to your cable TV account. Go to PeacockTV.com/account and sign into your account. In the Link Provider section, click your cable provider and use your cable TV provider's credentials to sign in and link your account to your Peacock subscription.

The Peacock website in Chrome.

If you have an eligible cable TV subscription, you should link the account to get access to Peacock. Dave Johnson/Business Insider
  • You've forgotten your Peacock password. If you don't remember your password, go to the Peacock sign-in page and click I don't know my password. Enter your email address and follow the instructions to perform a password reset. 
  • You've forgotten your Peacock email address. If in doubt, use the same email address that Peacock uses to send you account updates and information about the newest TV shows and movies. You can also check your inbox, deleted mail, and spam folders to find the welcome email from Peacock.

<span>Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.</span>

Dave Johnson

Freelance Writer

Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.

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<span>Steven is a Tech Editor for the Insider Reviews team, where he oversees streaming and home entertainment product coverage. He previously served as High-Def Digest's Gear Editor from 2013 to 2019, and his work has appeared on Ben's Bargains, Steve's Digicams, Big Picture Big Sound, and Consequence of Sound. </span>
                                                      <span>Over his nine years of experience covering the audiovisual industry, Steven has reviewed numerous TVs, headphones, speakers, monitors, streaming players, and more. He was one of a select number of journalists invited to get a hands-on first look at LG's first 8K OLED TV in 2019, and is always excited to check out the newest and biggest displays on the market.  </span>
                                                      <span>Based on his extensive experience in the home theater industry, Steven served as one of the expert judges for the 2018 TV Shootout, the premier annual display competition that crowns the best TVs of the year. Steven also has a background in film criticism, having reviewed over 400 movies and TV shows. He uses his movie industry knowledge to help inform his coverage of the streaming and home entertainment markets.  </span>
                                                      <span>Steven's own home theater setup makes his passion for entertainment clear, complete with a 65-inch HDR display and the biggest Dolby Atmos speaker system he can fit in his apartment. And though he often spends his free time binging new series on every streaming service under the sun, he remains proud of his huge collection of Blu-ray discs.</span>
                                                      <span>See below for some of his work.</span>
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                                                      <span><a href="https://www.businessinsider.com/insider-reviews-expertise-in-product-reviews">Learn more about how our team of experts tests and reviews products at Insider here</a>.</span>
                                                      <span><a href="https://www.businessinsider.com/our-expertise-in-tech-insider-tech-product-reviews">Learn more about how we test tech and electronics</a>.</span>

Steven is a Tech Editor for the Insider Reviews team, where he oversees streaming and home entertainment product coverage. He previously served as High-Def Digest's Gear Editor from 2013 to 2019, and his work has appeared on Ben's Bargains, Steve's Digicams, Big Picture Big Sound, and Consequence of Sound.  Over his nine years of experience covering the audiovisual industry, Steven has reviewed numerous TVs, headphones, speakers, monitors, streaming players, and more. He was one of a select number of journalists invited to get a hands-on first look at LG's first 8K OLED TV in 2019, and is always excited to check out the newest and biggest displays on the market.   Based on his extensive experience in the home theater industry, Steven served as one of the expert judges for the 2018 TV Shootout, the premier annual display competition that crowns the best TVs of the year. Steven also has a background in film criticism, having reviewed over 400 movies and TV shows. He uses his movie industry knowledge to help inform his coverage of the streaming and home entertainment markets.   Steven's own home theater setup makes his passion for entertainment clear, complete with a 65-inch HDR display and the biggest Dolby Atmos speaker system he can fit in his apartment. And though he often spends his free time binging new series on every streaming service under the sun, he remains proud of his huge collection of Blu-ray discs. See below for some of his work.

Learn more about how our team of experts tests and reviews products at Insider here. Learn more about how we test tech and electronics.

Read more Read less

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Disclosure: Written and researched by the Insider Reviews team. We highlight products and services you might find interesting. If you buy them, we may get a small share of the revenue from the sale from our partners. We may receive products free of charge from manufacturers to test. This does not drive our decision as to whether or not a product is featured or recommended. We operate independently from our advertising team. We welcome your feedback. Email us at [email protected].

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